HOW CAN I BOOK A GAME?

We currently only accept online reservations. Please check availability and reserve your game by clicking here.

HOW MANY PEOPLE ARE IN A ROOM

We allow a maximum of 12 participants per game.

WHAT HAPPENS IF I DON'T MAKE IT OUT IN AN HOUR?

Don't worry, if time expires, we will let you out of the room.

CAN I DO IT AGAIN?

Once you've done the room, obviously you would ruin the show for other participants. However, if you would like to come back with another group of friends, we allow one free observer to game. You won't be allowed to help in anyway, but you can enjoy watching your friends try.

DO I HAVE TO HAVE 12 PEOPLE

The maximum capacity of each game is 12, but you do not have to have 12 people in your group to play the game. We will put you with other gamers.

HOW LONG BEFORE MY SCHEDULED TIME DO I ARRIVE

We ask that you please arrive at least 20 minutes prior to your scheduled ticket time in order to fill-out paperwork and listen to our tips and safety speech. Late arrivals will be admitted, but your 60 minutes window cannot be extended so you will have less game time. NO REFUNDS will be offered for late arrivals or no shows.

WHAT HAPPENS IF I'M LATE?

The game begins at exactly the time prescribed. If you are late you will not be allowed into the room. If another show that day has openings, we will try to accommodate, however, there will be NO REFUNDS.

WHAT IF I CANT SOLVE A RIDDLE OR CLUE?

That's why teamwork is so important. Work as a group to solve the clues.

CAN I USE MY CELL PHONE?

CELL PHONES, CAMERAS, AND OTHER ELECTRONIC DEVICES ARE NOT ALLOWED INTO THE ROOM.

WHAT DO I NEED TO BRING WITH ME?

Bring your inner detective. Nothing else is required or allowed into the room.

WHAT IF I WANT JUST MY GROUP TO BE IN THE ROOM?

If you want to have just your friends or family experience the game, simply purchase all the tickets for a show.

ARE THERE ANY AGE RESTRICTIONS?

We recommend the game for ages 11 and up.

DO I HAVE TO BE REALLY SMART?

Nothing in the game requires special training or skills. You just have to be willing to work as a team and be persistent.

WILL WE REALLY BE LOCKED IN A ROOM?

The door you enter from acts as both an entrance and an emergency exit. However, if you must leave through this exit, the game will end for you immediately.

IS IT SCARY LIKE THE HAUNTED HOUSE?

Although some rooms are horror themed, we wouldn't classify it as scary. There aren't actors and scares like the haunted house. You may be startled..

I HAVE A HEALTH CONDITION, IS IT SAFE FOR ME TO PLAY?

It really depends... some health conditions may pose considerable safety risks. If you have a pace-maker, severe heart conditions, epilepsy, claustrophobia, asthma, are pregnant, or have a physical disablility which makes standing, bending down etc. difficult you may not want to participate. REMEMBER, our staff reserves the right to refuse anyone for any reason.

CAN I PAY IN CASH ON ARRIVAL?

At this time, we only accept payment via credit card through our online availability calendar.

HOW MUCH DOES AN ESCAPE ROOM GAME COST?

Online Ticket Prices are $29.95 + service charge & tax
Each room has a maximum of 12 participants. All groups will be paired, unless booking a group of 12 people in your group.

Headless Horseman Escape is located on the grounds at Headless Horseman, in Ulster Park, New York.

Headless Horseman Escape Rooms
778 Broadway, Route 9W
Ulster Park, NY 12487